HOW MUCH DOES SHIPPING COST?

We offer free shipping worldwide on all orders, allowing you to enjoy your favorite products without any additional costs.

WHERE DO WE DELIVER?

We provide Worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Once your order is placed, our team processes and dispatches it within 1 business day. Delivery times may vary depending on your location, but you can typically expect your package to arrive within [5-10] business days. You’ll receive a tracking number as soon as your order ships, so you can follow its journey to your doorstep. If you have any questions about your shipment, feel free to contact us at support@glowcosmeticsshop.store.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not accept shipments to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

We support shipments to P.O. boxes, but we cannot ship to Military APO/FPO addresses.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@glowcosmeticsshop.store. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@glowcosmeticsshop.store.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.